Frequently Asked Questions
Not sure what an EPC is or why
you need one? Let us answer
your questions...
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Please find below some of our most commonly asked questions. If there is a question not covered, please fill in our Contact NRG Form and we'll get back to you as soon as we can.
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What is an Energy Performance Certificate (EPC)?
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Energy Performance Certificates (EPCs) are a legal document displaying an energy efficiency assessment of a dwelling or commercial unit. The certificate visually displays the rating from A – G also in Green to red, depending on how energy efficient the property is. This is like new electrical appliances, displayed in a similar fashion.
It is assumed the better the rating, the lower the energy usage…. The rating considers the heating, lighting, and hot water -assumed usage.
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How long is an EPC valid for?
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An EPC is valid for 10 Years
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When is an EPC needed?
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By law EPC is required when a building is constructed, sold, or rented. EPC are also required for the renewable heat incentive and the feed in tariff.
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Is a commercial property exempt from having an EPC?
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EPC are not required for.
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Places of Worship
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Temporary buildings with less than 2 years in situ
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Detached (standalone) buildings with a total floor area of 50m2 or less. Commercial only.
Are EPC assessors qualified and how do I check?
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EPC's can only be completed by a qualified /registered Assessor. The Assessors accreditation details can also be checked on the Landmark official register; Get a New Energy Certificate
How will I receive my EPC?
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You will be emailed with an attached PDF document which is also found on the EPC register at Find an Energy Certificate
I have had my report; why does it say, 'Insulation Assumed'?
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The assessor will gather the required data which will include evidence to support his /her conclusions If the stakeholder has any other supporting evidence, we ask this be made readily available prior to the site visit or while in the property. As this is a nonintrusive survey the assessor is limited to observations.
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If no evidence is available, the assessor may have to default the insulation based on age of the property and building regulations at the time of construction.
When do I get the report?
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The report is emailed within 24 hours after the Survey and when payment is received.
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What does the EPC say about the property?
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EPC’s gives simulated information about the energy performance of a property; this will include recommendation as to how to improve the energy efficiency of all properties surveyed.
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How long does it take to perform an EPC assessment?
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Domestic EPC’s take from 30 minutes to one hours depending on size. Commercial EPC’s can take from 1 hour to 2 days depending on the size. The assessor will not cause any inconvenience and the site survey is nonintrusive.
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What is an energy assessor looking for?
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Construction of the building fabric, walls, roof floors and any relevant insulation.
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Glazing type and percentage.
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Number of open fireplaces.
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Checking the make and model of the boiler include the efficiency under EU SEDBUK regulations.
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Looking for renewable or low carbon technology e.g. solar panels, air source heat pumps.
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Total amount of low energy light bulbs.
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Ascertaining the type of heating system in situ Elec, Gas Boiler to radiators, air source heat pump etc.
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Domestic Hot water type, e.g. from Combination (combi) Boiler, cylinder and insulation measures etc.
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Calculating the exposed heat loss walls.
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Checking for excessive window area, larger than typical.
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Conservatory’s types, if its heated and or separated.
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Extensions, age and building control sign off.
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Total amount of habitable rooms.
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How long till I receive the report?
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Residential Reports are usually emailed within 24 hours after the site survey, but only when payment is received. Larger Commercial buildings will take longer to send.
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What is the Minimum energy efficiency standards?
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Currently properties with a new or lease extension must achieve an EPC rating of E or above to be legally rented.
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This will change in April 2023 when all leased properties with an existing lease must achieved an E or above.
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The government is looking at reduce the rating to a C in 2027 and a B in 2030 however this has not been confirmed. They are also suggesting that all private rented properties must have a valid EPC by 2025.
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For more information, please click on the links below.
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What do our clients say about us?
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See our google reviews Click here to see
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